PRIVACY

PRIVACY POLICY 

Psalm is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth). We take our obligations seriously and ensure your privacy is respected.

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes. Additionally, you consent to the use of a session cookie, which temporarily stores your selected currency and is automatically removed when you close your browser. This ensures that prices are displayed in your local currency while you browse our site.

INFORMATION WE COLLECT

From time to time, we may ask you to provide personal details such as your name, address, date of birth, phone number, or email address. Rest assured, we will never request or collect sensitive information that reveals your:

  • Political, religious, or philosophical beliefs or affiliations
  • Health and sexuality
  • Racial or ethnic origin
  • Criminal convictions

    Occasionally, we may conduct surveys or market research to gather additional insights. This information helps us improve our services and how we deliver them to you.

PERSONAL INFORMATION & COOKIES

Like most commercial websites, we use cookies — small pieces of information sent to your browser and stored on your device. Cookies help enhance your experience by remembering your preferences on the site, making future visits more personalized. Rest assured, cookies do not identify you personally.

If you prefer not to receive cookies, you can adjust your browser settings to disable them or to receive a warning when cookies are in use. Please note, disabling cookies may affect certain features of the Website and impact your browsing experience.

YOUR CHOICE TO PROVIDE PERSONAL INFORMATION

Providing your personal information to us is completely optional. Whenever it’s not required, we will make that clear to you. By submitting your details, you consent to us storing, using, and disclosing your information in line with this Privacy Policy.

Occasionally, we may run competitions or offer special benefits, and we may ask for your personal information to participate. However, providing this information is entirely up to you. If you choose not to share it, we may not be able to contact you or offer the additional benefits.

You can opt out of these communications at any time by emailing us.

USE AND DISCLOSURE OF PERSONAL INFORMATION

Your personal information, including your email address, will be used primarily for the following purposes:

  1. To process and complete orders made via the Website
  2. To ensure the proper functioning of the Website
  3. To assist Psalm with marketing, planning, product development, and research

We will not use or disclose your personal information in a way that could identify you, except in the following situations:

  1. To ensure the proper operation of our business and the Website
  2. To send you promotional offers and event updates
  3. Where required or authorized by law
  4. Where you have given express consent for a specific purpose

We will never sell, rent, or disclose your personal information to third parties, except for those contracted to us, who are legally obligated to keep the information confidential. This includes parties bound by laws similar to the National Privacy Principles under the Privacy Act 1988 (Cth).

We are committed to ensuring that all information collected is accurate, up-to-date, complete, and securely stored, with access limited to authorized personnel only.

Please note that while we take steps to protect your personal information, no data transmission over the Internet can be 100% secure. We will do our best to protect your data, but you acknowledge that any transmission or exchange of information is at your own risk.

ACCESSING, CORRECTING, AND UPDATING YOUR INFORMATION

You have the right to access and update the personal information you’ve provided to us.

We reserve the right to modify or update this Privacy Policy at any time. If significant changes are made, we will notify you by posting the updated policy on our Website. For more information on privacy, you can visit the Australian Privacy Commissioner’s website at www.privacy.gov.au.